Score from 1581 reviews
- Rua Junqueiras, 601 , 37701-033 Poços de Caldas,
Brazil - 
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Highlights
Daily room cleaning service
Entirely smoke-free property
Private, monitored parking area
Comfortable family rooms
Modern fitness centre- Stylish bar and lounge
Daily room cleaning serviceEntirely smoke-free propertyPrivate, monitored parking areaComfortable family roomsModern fitness centreStylish bar and loungeFeeling hungry? The hotel’s restaurant has got you covered for breakfast, lunch, and dinner, and the bar will keep you refreshed with happy hour drinks. For a bit of fun, there’s a games room and a relaxing sun terrace. If you need to get some work done, check out the business center equipped with computers.
The rooms have a fun splash of color and come with air conditioning, cable TV, and a minibar—perfect for a cozy night in. And if you’re lucky, you might just get a room with a view of the city skyline.
Best of all, Carlton Plaza is just a short stroll away from downtown Poços de Caldas. The famous Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão are only a 10-minute drive away, and Poços de Caldas Airport is just 8.5 km from the hotel. Easy peasy!
At Hotel Carlton Plaza, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Carlton Plaza, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Hotel Carlton Plaza, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Deluxe Room Description, photos, price, amenities
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- bedside socket,
- wardrobe/closet,
- air conditioning,
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- baby cot/crib,
- carpeted floor,
- interconnecting rooms available,
- waste bin,
- pool towels (in room)
- toilet paper,
- shampoo,
- conditioner,
- private bathroom,
- body soap,
- shower,
- toilet,
- complimentary toiletries,
- shower cap,
- hairdryer
- cable tv channels,
- satellite tv channels,
- telephone,
- television (tv)
- minibar
- wake-up call/alarm clock,
- bed linen,
- towels,
- wake-up service
- quiet street view,
- city view,
- view
- lift access (to room),
- roll-in shower,
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- shower chair,
- toilet with grab rails
This air-conditioned room features extra space, a TV with cable and minibar. The private bathroom comes with a shower.
Room size:
Deluxe Room - 19 m2
Bedroom 1 – Single bed
Max persons: 2 
Suite Description, photos, price, amenities
- carpeted floor,
- baby cot/crib,
- bedside socket,
- pool towels (in room),
- hardwood/parquet flooring,
- waste bin,
- air conditioning,
- wardrobe/closet,
- non-feather pillow (synthetic),
- sofa,
- interconnecting rooms available,
- seating area
- complimentary toiletries,
- conditioner,
- shampoo,
- shower,
- shower cap,
- toilet,
- body soap,
- toilet paper,
- private bathroom,
- hairdryer
- satellite tv channels,
- television (tv),
- telephone,
- cable tv channels
- minibar
- towels,
- wake-up service,
- bed linen,
- wake-up call/alarm clock
- view,
- city view,
- mountain view
- roll-in shower,
- toilet with grab rails,
- lift access (to room),
- shower chair,
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
This spacious, air-conditioned suite features a seating area, as well as a TV with cable and minibar. The private bathroom has a shower.
Room size:
Suite - 37 m2
Bedroom 1 – Single bed, Double bed
Max persons: 4
Deluxe Triple Room Description, photos, price, amenities
- air conditioning,
- carpeted floor,
- interconnecting rooms available,
- hardwood/parquet flooring,
- baby cot/crib,
- non-feather pillow (synthetic),
- waste bin,
- wardrobe/closet,
- pool towels (in room),
- bedside socket
- shower,
- body soap,
- toilet,
- toilet paper,
- shampoo,
- shower cap,
- private bathroom,
- hairdryer,
- conditioner,
- complimentary toiletries
- television (tv),
- telephone,
- satellite tv channels,
- cable tv channels
- minibar
- wake-up call/alarm clock,
- bed linen,
- wake-up service,
- towels
- city view,
- quiet street view,
- view
- toilet with grab rails,
- roll-in shower,
- lift access (to room),
- shower chair,
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views.
Room size:
Deluxe Triple Room - 19 m2
Bedroom 1 – Single bed
Max persons: 3
Choose your ideal room at Hotel Carlton Plaza
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Room
- Suite
- Deluxe Triple Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, private parking area, wi-fi throughout the property
On-site activities & leisure
billiards table, table tennis facilities, guided walking tours, local culture tours or classes, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, children's meals, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, gym/fitness studio, massage therapies, outdoor swimming pool, sunbeds and beach chairs, shade umbrellas, relaxing steam room, spa relaxation lounge, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, valet parking service, baggage hold, secure lockers
Shared spaces for guests
recreation/games lounge, guest lounge / tv room
Family & entertainment
professional babysitting/childcare, outdoor children's play area, secure indoor play zone
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
A private parking area is provided, including a parking garage and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outFrom 10:00 Until 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Deluxe Room
- Suite
- Deluxe Triple Room
